Electronic Transcriptions

• Bookkeeping.
• Diary Assistance.
• Fax to email (Virtual fax).
• Following up on appointments, Errands, & Tasks.
• Give you a break.
• Telephone Answering Service.
• Updating Invoices & Receipting Payments.
• Voicemail Transcription.

We have the facilities for electronic Dictaphone transcriptions.

How long to transcribe? It depends on the quality of the recording or soundtrack, background noise and clarity of the speakers. A recording in a train station is not advisable, but generally allow two to four times the length of the tape for transcription.

You use your own technology to record your dictation and send the file in one of the approved file formats listed below to voicemail@secretarypa.com Remember to include your full name on the email where your name is not evident in your email address.

We accept the following audio format files:-

_Wav _Mp3 _Au _AIF _Vox _Dct _Windows Media, VoiceIt (sri-) _RealAudio (.ra and .rm-)

_dss (Olympus, Lanier & Grundig-) _msv, .dvf) (Sony Recorder formats-) _Philips Digital Recorder format _Sanyo Digital Recorder format _DSP TrueSpeech, GSM 6.10 _mp2 _PCM, uLaw, _ALaw, ADPCM, CELP, SBC

Below is some of the free dictation software available, which can be saved in the .wav or .mp3 file formats and don’t require a technical background to operate.

http://www.rocketdownload.com/program/audio-recorder-for-free-2008-46130.html
http://www.wareseeker.com/Audio-Multimedia/moo0-voicerecorder-1.03.zip/3507115
http://www.audacity.sourceforge.net/

Electronic Dictation Using your Blackberry Mobile
Electronic Dictation Using your IPhone
I Phone Applications

Don't want the job advertisement applicants telephoning your office?
Or you need a discreet short term answering service for your applications?

Fax to email (Virtual fax)

• You redirect your faxes to SecretaryPA
• SecretaryPA receives fax on your behalf and forwards to you by email
• SecretaryPA forward the fax in PDF format or other electronic format you nominate

Diary Assistance

• The call is forwarded to a SecretaryPA operator
• The operator will answer the phone with your scripted greeting
• The operator will record the name and phone number (preferably day time mobile)
• The operator confirms the details by repeating details back to caller
• The operator will book an appointment using appointment guidelines specified by you
• The operator confirms Name, Telephone number and appointment date/day and time with caller
• Message is forwarded to you by your preferred method, such as email

Give you a break
When you go on holiday, forward your phone/fax/mail to us. We will screen, respond, answer the main questions, and only call you as per your instructions. That way your customers or clients get a same day response and you get a break from your business!

• You receive an inbound call
• The call is routed / forwarded to SecretaryPA and answered with your specified greeting or options

Option # 1
Call routed to SecretaryPA operator (real person)

Option # 2
A SecretaryPA PBX in Sydney will receive the call and an Automated Attendant will answer it with your specific greeting and offer these options:

• Take a message
• Request enquirer’s email address for future contact

You have a stack of business cards you have collected from networking, seminars or clients – scan or fax them to us and we will type them into Microsoft contacts or a database for you.

Stop worrying about doing your books late at night, accounting notes, BAS/IAS returns and payroll issues. You need more time to generate new sales and realize your vision for your business.

Our bookkeeping service removes your bookkeeping anxieties and maintains your accounts at a fraction of what it normally costs. This service is focused on small-midsize businesses and helps YOU reduce your expenses, increase profits, improve cash flow and deliver financial peace of mind.

• Acting as a proxy & minute taking
• De-cluttering & tiding cupboards,shelves, robes & houses
• Dropping off items to the post office/dry cleaner/car service